Batterie Li-ion grande capacité Z20 PLUS 792WH

Hello PVY
Firstly, I would like to inform you that the two days established for picking up the battery at my residence have already expired.
However, I would urgently ask you to send me another battery, until we resolve the problem with this one.
I bought this bike for work and I'm currently being greatly disadvantaged, as there is a lot of demand for deliveries now with the arrival of the cold weather and unfortunately I need to tackle the mission much earlier than desired, and that's why I miss out on a lot of opportunities to make money, been able to support myself, pay rent and save some.
It's been 4 months of a lot of inconvenience, it would be the least you could do for me, which is to send another battery urgently, until someone actually comes to pick up this broken one here.
If you can't help me, I won't be able to wait any longer after October, and I'll ask you to refund the amount paid immediately, so I can buy another one right here in a physical store.
Please, I am once again kindly asking you to help me, once and for all.
This purchase with you was a bad deal that is shaking my mind and causing me depression and a lot of headaches.
There is still time if you act correctly, coherently and punctually, thus preserving the name of your brand.
Help me this time, sending me the battery as soon as possible, new in the box with charger, and I will still give positive feedback to PVY on social media.

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I don't know but it's seem large and regular battery is same instead normal battery feels better than large ..I have tested both and funny but true is large and regular gives the same kilometers just battery meter on the display shows differently. Any way both is good for me as I don't travel long

Ordered as a spare for longer trips, very good battery , I can now make 100km trips on my 500 with confidence,

Kam gut verpackt an, habe aufgeladen, eingeschoben und eingeschaltet, alles okay, bin zufrieden. Jetzt schauen wir mal ob mehr Reichweite zu stande kommt

Plus 1000 battery ordered and delivered in perfect condition.

First full charge, 54.6v, excellent. Measured with a professional multimeter.

Decent price and good communication with PVY.

Delivery took a bit longer than I expected, I've since found out that is the norm for batteries, special transport channels required.

Definitely happy with my purchase.