We guarantee price protection on orders placed between December 4, 2024 and December 31, 2024. If, after your purchase, you find the exact same product on the PVYBIKE website at a lower price, simply contact our Customer Service team and provide proof of the lower price. Our team will verify the information and refund the price difference on a case-by-case basis.

Starting December 4, our Christmas sale will bring unbeatable discounts, during which you can buy PVY electric bikes at the best prices!

Orders are usually dispatched within 1-2 working days and delivered within 5-7 working days. However, due to the high volume of orders during the Christmas Day sale, shipping will be prioritised based on the order received.Purchase in advance to ensure your Christmas gifts will arrive in time to enjoy a Christmas with PVY E-BIKE!

If you participate in the appropriate activity on our social media platforms during Christmas Sale and win a prize, send a screenshot of your win to our customer service team to claim your prize!